This Cookie Policy explains how Liv Hospital (“Liv Hospital”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit our “Ask an Expert” website (the “Service”). This policy should be read alongside our [Privacy Policy] and [Terms of Use].
By continuing to use our Service, you are agreeing to our use of cookies in the manner described in this policy.
1. What Are Cookies?
Cookies are small text files that are stored on your computer, tablet, or mobile phone when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Cookies can be “session cookies” (which are deleted once you close your web browser) or “persistent cookies” (which remain on your device for a set period or until you delete them).
2. How We Use Cookies
We use cookies to provide, secure, and improve our Service. This includes:
- Ensuring the live chat functionality works correctly.
- Understanding how visitors use our site so we can improve it.
- Remembering your preferences, such as your consent to this policy.
- Maintaining the security of our Service.
3. Types of Cookies We Use
We have categorized the cookies we use as follows:
a) Strictly Necessary Cookies These cookies are essential for you to navigate the Service and use its features. Without these cookies, the “Ask an Expert” live chat service cannot be provided. For example, these cookies are used to manage your chat session and ensure your connection is secure.
- You cannot opt-out of these cookies as the Service cannot function without them.
b) Performance and Analytics Cookies These cookies collect anonymous information about how visitors use our Service. They help us understand which pages are visited most often, how users navigate the site, and if they receive error messages from web pages. The information collected is aggregated and anonymous.
- We use this data to improve how our Service works. We may use third-party analytics tools, such as Google Analytics, for this purpose.
c) Functional Cookies These cookies allow the Service to remember choices you make (such as your language preference) and provide enhanced, more personal features. For example, these cookies can be used to remember if you have already seen and accepted our cookie consent banner.
d) Advertising or Targeting Cookies Liv Hospital does not use advertising or targeting cookies on this Service. We do not track your browsing activity on other sites to serve you targeted advertising. Your activity on this site is confidential and is not used for marketing purposes.
4. Third-Party Cookies
Some features on our Service are provided by third parties. Specifically, the “Ask an Expert” live chat software is a third-party application. This third-party provider may set its own cookies (which are likely “Strictly Necessary” or “Functional”) to manage your chat session and ensure its functionality.
We do not control the setting of these third-party cookies. We recommend you check the privacy and cookie policies of these third-party providers for more information about their cookies and how they manage them.
5. Your Choices: How to Manage Cookies
You have choices about how cookies are used.
- Cookie Consent Banner: When you first visit our Service, you will be presented with a cookie consent banner that allows you to accept or manage your cookie preferences (except for Strictly Necessary cookies).
- Browser Settings: Most web browsers allow you to control and manage cookies through their settings. You can set your browser to block or delete all cookies. However, please be aware that if you block all cookies (including strictly necessary ones), you may not be able to access all or parts of our Service, and the live chat feature may not function.
To find out more about how to manage and delete cookies, you can visit www.allaboutcookies.org.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page and updating the “Last Updated” date at the top.
7. Contact Us
If you have any questions about our use of cookies, please contact us:
info@livhospital.com.tr +90 530 174 33 92 Ayazağa Mahallesi, Kemerburgaz Caddesi, Vadistanbul Park Etabı, 7F Blok, 34475 Sarıyer/İstanbul