Elbette, “Ask an Expert” servisi için tüm bilgileri içeren, güncel “Terms of Use” (Kullanım Koşulları) sayfasının tam metni aşağıdadır.
Terms of Use
Last Updated: November 14, 2025
Welcome to the Liv Hospital “Ask an Expert” service (the “Service”). This service is owned and operated by Liv Hospital (“Liv Hospital”, “we”, “us”, or “our”).
Please read these Terms of Use (“Terms”) carefully. By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.
1. Medical Disclaimer: This is NOT for Emergencies
If you believe you are experiencing a medical emergency, call 112 (or your local emergency number) or go to the nearest emergency department immediately.
Do not use this Service for life-threatening conditions, severe pain, difficulty breathing, or any other urgent medical symptom.
2. Scope of Service
The “Ask an Expert” Service is designed to provide general health information and educational content. The information provided by our medical team via this chat is for informational purposes only.
- No Doctor-Patient Relationship: Your use of this Service does not create a doctor-patient relationship between you and Liv Hospital or any of its medical professionals.
- Not Medical Advice: The Service is not a substitute for in-person professional medical advice, diagnosis, or treatment. The information provided is not intended to be, and should not be considered, medical advice.
- Seek Professional Consultation: You should always seek the advice of your physician or another qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or discussed on this Service.
3. User Obligations
By using the Service, you agree to the following:
- You are 18 years of age or older. If you are under 18, you may only use the Service with the involvement and consent of a parent or legal guardian.
- You will provide information that is accurate and complete to the best of your knowledge.
- You will not use the Service for any unlawful, harassing, abusive, or harmful purpose.
- You will not record, screenshot, or otherwise distribute your chat conversation without the express written permission of Liv Hospital.
4. Privacy and Data Security
Your privacy is critically important to us. All information you share during your chat is confidential and subject to our [Privacy Policy] (Buraya Gizlilik Politikası sayfanızın linki gelmeli).
We use secure, encrypted technology to protect your information, in compliance with all relevant data protection laws (including KVKK and GDPR). However, you acknowledge that no data transmission over the internet can be guaranteed to be 100% secure.
5. Limitation of Liability
The Service is provided on an “as is” and “as available” basis. Liv Hospital, its affiliates, doctors, nurses, and staff shall not be held liable for any damages (direct, indirect, incidental, or consequential) arising from your use of, or reliance on, the information provided through this Service.
Your sole and exclusive remedy for dissatisfaction with the Service is to stop using it.
6. Termination of Service
We reserve the right to terminate or suspend your access to the Service at any time, without notice, for any reason, including but not limited to a violation of these Terms or any behavior deemed abusive or inappropriate by our team.
7. Modification of Terms
We may revise these Terms of Use from time to time. The most current version will always be posted on this page. By continuing to use the Service after any changes become effective, you agree to be bound by the revised Terms.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Turkey. Any legal action or proceeding related to this Service shall be brought exclusively in the Istanbul (Çağlayan) Courts and Execution Offices.
9. Contact Us
If you have any questions about these Terms, please contact us at:
info@livhospital.com.tr +90 530 174 33 92 Ayazağa Mahallesi, Kemerburgaz Caddesi, Vadistanbul Park Etabı, 7F Blok, 34475 Sarıyer/İstanbul